This Privacy Policy describes how PROFIT FIRST ("we", "our", or "us"), operating the product See Before Buy ("Platform", "Service"), collects, uses, processes, and protects your information when you visit our website at https://app.seebeforebuy.in/, install our Shopify application, or use our Virtual Try-On services.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our platform or services.
1. Information We Collect
We collect information to provide, maintain, and improve our Virtual Try-On services for merchants and end-user shoppers. The types of information we collect include:
- Merchant Information: When a store owner installs our Shopify application or creates an account, we collect store domain name, merchant name, email address, phone number, billing address, and Shopify store access tokens necessary to operate the application.
- Virtual Try-On Image Data (End-Users/Shoppers): To generate virtual try-on visualizations on merchant websites, shoppers may voluntarily upload photos or images. These images are processed strictly for real-time visual generation and rendering.
- Usage & Device Information: We automatically collect technical information when you interact with our service, including IP address, browser type, operating system, referring URLs, device type, and app usage telemetry.
- Payment & Billing Data: Payment details (such as credit card info, UPI IDs, or net banking details) for subscription plans are processed directly through secure, PCI-DSS compliant third-party payment gateways. PROFIT FIRST does not store complete banking or payment card credentials on its servers.
2. How We Use Your Information
We utilize the collected data for the following legitimate business purposes:
- To provide, power, and optimize our AI Virtual Try-On processing services.
- To manage subscriptions, process billing transactions, and verify account authenticity.
- To sync and integrate seamlessly with merchant Shopify stores via official Shopify APIs.
- To offer customer support, respond to technical inquiries, and troubleshoot errors.
- To analyze usage trends, enhance algorithm precision, and improve application functionality.
- To ensure platform security, prevent fraudulent activities, and comply with applicable legal obligations.
3. Image Data Processing & Retention Policy
We prioritize user privacy regarding personal photographs uploaded for Virtual Try-On features:
- Uploaded customer photos are used exclusively to render the Virtual Try-On visual experience requested by the shopper.
- Images are processed securely using temporary, encrypted cloud instances and are never sold, licensed, or shared with unauthorized third parties.
- Temporary cache files created during processing are automatically deleted or scrubbed after the try-on render is completed or within a strictly defined retention window required for performance optimization.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information. We only share information with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements:
- Shopify Platform: Necessary store and installation data are shared via Shopify's platform API to ensure app functionality.
- Payment Gateways: Payment transactions are processed securely via external PCI-compliant payment partners (e.g., Razorpay, Stripe).
- Cloud Infrastructure & AI Hosting: Cloud providers (e.g., AWS, Google Cloud) host our secure database and rendering engines under industry-standard security protocols.
- Legal Compliance: We may disclose information if required to do so by law, court order, or governmental authorities in India or other applicable jurisdictions.
5. Data Security
We implement robust administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, alteration, or disclosure. All data transmissions are encrypted using standard Secure Socket Layer (SSL/TLS) technology. While we strive to use commercially acceptable means to protect your information, no internet transmission is 100% secure.
6. Your Rights and Choices
Depending on your location and applicable privacy laws (including the Information Technology Act, 2000 and Digital Personal Data Protection Act of India), you have the right to:
- Access, correct, or update the personal information stored in your account settings.
- Request the deletion or removal of your personal data from our systems.
- Withdraw consent for optional data processing at any time.
- Uninstall the See Before Buy app from your Shopify store to cease future data collection.
7. Third-Party Links
Our application or website may contain links to external third-party websites (such as merchant stores). PROFIT FIRST is not responsible for the privacy practices or content of these third-party platforms. We encourage users to review the privacy policies of any external site they visit.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data without parental consent, we will take immediate steps to remove such information from our servers.
9. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Nagpur, Maharashtra, India.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.